Privacy Policy

Here at Silverlining TV Limited and Silverlining Rights Limited (collectively known as “Silverlining”) we are committed to protecting your privacy. We want you to know how we collect, use, share and keep information about you and the choices that are available to you when doing business with us.

We have updated our policy to reflect the new changes introduced by the General Data Protection Regulation (GDPR) which came into force on 25 May 2018.

Information we collect from you

Either directly from you or the organisation you work for or with, or if you register via our website or actively subscribe to our newsletter, the personal data we collect and store from you may be:

  • Your name
  • Your job title and/or role
  • Your email address and contact number
  • Your postal address and that of the organisation(s) you work for or with
  • A password (for website access)
  • The name and type of the organisation(s) you work for or with
  • Data on previous transactions with you and the organisation(s) you work for or with.

What we use that information for

Silverlining has a legitimate business interest to use your personal data in order to keep you up to date about the TV content we are promoting and selling as well as send you legal documents such as contracts and information related the delivery of any programmes you may have licensed from us on behalf of the organisation(s) you work for or with or further to the performance of a contract which we have agreed with regard to the supply of our services. Further, your information may be used for compliance with legal and financial obligations.

Who we share that information with

We will only share your data if specifically required under certain circumstances as follows, and in all instances only to the extent permitted by law:

  • Third party providers who assist us in our general day to day business activities. For example, sales agents, sub-agents, sub-distributors, professional advisors and our post-production house. We only share the information to the extent necessary in order to perform our business activities.
  • Business transfers. In the event that Silverlining is sold, merged or transferred we may disclose your information as part of that transaction.
  • Compliance with laws, statutory or governmental organisations and law enforcement agencies. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property and safety of our customers, or others.
  • HMRC and related organisations relevant to finance, accounting and tax obligations and reporting.

The length of time we keep your information

We will retain your personal information for as long as necessary for our legitimate business purposes. We may also be required to retain the information to comply with legal, tax authority and regulatory obligations, to resolve disputes and to enforce our agreements and/or for reasonably recommended periods (for example as recommended by our insurance provider). Generally, currently we believe that this will mean that we will retain records and data for a period of 6 years after our business relationship has ended.

If your information leaves the EU

We do process, store and access your personal information through our third party providers or via our systems (e.g. United States based hosted cloud services, such as Google) that may or may not be based in the UK or the EU. In the countries outside of this jurisdiction, we have confirmed that steps are taken to ensure your data is protected. Please contact us if you would like more information on the third party providers we use and where their privacy policy can be located.

Your rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe some of these rights below:

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Except in exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
  • Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
    Further information on your rights in relation to your personal data can be found at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

How to contact us

We have our appointed our Managing Director, Bethan Corney, as our data protection lead (DPL) who is responsible for overseeing questions relating to this policy. Bethan can be contacted via bethan@silverliningtv.com or you can write to her at: Silverlining, 59 Cotham Hill, Bristol, BS6 6JR.